Rebecca was friendly, professional and very knowledgeable about the plans she provided for my review as she was attentive and addressed all my needs and concerns. She also was timely on her return calls and communication. Rebecca made this process a smooth transition for me, and I have been extremely pleased with her assistance. I look forward to confidently working with her for my future health insurance needs. Thank you.
Carol D.from Texas, March 4, 2021
I feel that insurance can be extremely complicated. It helps if the client understands how a policy works. I received excellent and professional customer service, so there’s really not much feedback I can provide that could help. Medicare made things sound completely complicated, but Chermol Medicare explained my policy options and made it uncomplicated.
John A.from Texas, May 19, 2021
The patience and guidance of Rebecca Jimenez was sincerely appreciated. I have brain issues and she was so patient with me.
I feel I am going to be covered with the best overall insurance and that's extremely important going forward because I know I'll have more surgeries and additional medical care that I will need and I don't want to be worried about how I'm going to be able to afford it all.
Thank you so very much for your help.
Sandra D.from Texas, July 22, 2021
I am extremely satisfied with the help I received. Everything was explained in detail as to what plan I qualified for and what it covers! This service helped with my anxiety of navigating the 'unknown.' I am extremely thankful.
Kelly C.from Pennsylvania, March 17, 2021
Tina is very knowledgeable and has provided immediate help or she would take the question offline and provide a full answer. I never felt she was just giving an answer she thought I wanted to hear. She provided facts, regardless of the final impact on my decision - that is what I want from an agent, and I have already suggested my mother to contact Tina.
Robert S.from Ohio, July 15, 2021
I want to thank Chermol Medicare for your hard work and amazing customer service skills that you applied while working with me last week. I had no idea what I was doing or anything about Medicare and you made it simple and informed me and I so greatly appreciate all you’ve done for me. It would really mean a lot to me if you could show this email to your supervisors, so they know what an awesome agent you are. You were kind, smart, understanding, and informative. I wish all your fellow agents could be like you and you are a good example for them to follow. Once again, THANK YOU.
Shelby J.from California, July 1, 2021
The agent I spoke to had all my information together so that he could find a suitable Medicare Advantage plan for me to review. I liked the plan and the benefits he found and so I enrolled in the plan. EJ took time to explain the benefits clearly to me and and to go over a couple of points that I needed clarification on. I would recommend Chermol to anyone who needs help finding a suitable plan for Medicare because trying to navigate through all that information involved with picking a plan is overwhelming. Having a good agent to help you get to what you need is a great boon and I believe Chermol can help.
Cynthia H.from Hawaii, January 31, 2022
I'm beyond pleased with the level of help I received from Chermol and EJ. The process was simple and the guidance given was beyond my expectations. Thank you for helping me as I was very uneducated on the entire process and feel very relieved now knowing all of my plan details and coverages!!
Patrick C.from Pennsylvania, March 16, 2022
I was so happy with this insurance company!!! My agent Rebecca is Awesome!!! I can’t explain how Relieved I am now that I have this insurance covering me!! There are so many benefits with my plan I was shocked and Amazed!!! I Highly Recommend Chermol Medicare & Insurance!!!
Becky S.from Arkansas, March 18, 2022
I don't even know where to begin!! The way EJ walked me through this process put me completely at ease answered all my questions and answered questions I didn't even have and educated me on my personal healthcare. I couldn't have asked for a better agent. Just so personable I felt like I was talking to my best friend!!! In short I couldn't have asked for better service than I was provided there isn't much to say other than EJ is AWESOME!!!!! THANK YOU.
PIETRO M.from New Jersey, March 30, 2022
As a person who has many disabilities it was so nice to have Rebecca to be so kind and patient. I felt like I really mattered. I was very at ease asking questions and her knowledge and advice was perfect. A person who lives with mental illness and learning disabilities does not often come across a company or representative that makes them feel like they are like everyone else. While also making sure I have the coverage to continue with my medical care. I’m so very happy with my experience and feel so much more at ease now. Rebecca’s excellent service should not go unnoticed. She should be a blueprint for his to handle customers like me. I could not have asked for a better experience. Thank you 🙏🏻
Ruth B.from New York, April 15, 2022
